Refund policy

Return & Refund Policy

All sales are considered final. Due to the nature of our products and made-to-order process, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.

Damaged or Incorrect Items  
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at businessplayball@gmail.com. Include your order number and clear photos of the issue. We will review your request and provide a replacement if approved.

Exchanges  
We do not offer size or preference-based exchanges. Please review sizing and product details carefully before placing your order.

Refunds  
Refunds are only issued for items that are confirmed to be defective or incorrect. Once approved, refunds will be processed back to the original payment method.

Order Changes & Cancellations  
Orders cannot be changed or canceled once they have been placed, as they are processed quickly.

Shipping Issues  
PLAYBALL is not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier directly for assistance.

Contact  
For any questions regarding your order, please contact us at:  
businessplayball@gmail.com